IBM Service Advisor

The BladeCenter Service Advisor can automatically send hardware service information to IBM.

Note: Although Service Advisor can send alerts 24 hours a day, 7 days a week, your service provider will respond according to the arrangement that you have in place with them. Please contact them if you have any questions.

The following topics provide instructions for setting up, testing, and maintaining the Service Advisor.

• Configuring Service Advisor
• Using Service Advisor
• Connectivity security for Service Advisor

Detailed descriptions of the Service Advisor web interface are in Chapter 3, Service Advisor.

• Configuring Service Advisor
  You can set up the BladeCenter Service Advisor to automatically send hardware service information to IBM.
• Using Service Advisor
  After the BladeCenter Service Advisor is set up, you can view the activity log or generate a test message.
• Connectivity security for Service Advisor
  This section describes data that is exchanged between the advanced management module and the IBM Service Center and the method for this exchange. This is limited to the configuration and use of Call Home (Service Advisor) on the advanced management module for automatic error reporting.